Tennessee’s top customer complaints. Here you will find the top ten grievance groups, wide range of complaints per category, and information of each and every category:

NASHVILLE – The Tennessee Department of Commerce & Insurance’s (TDCI) Division of customer Affairs announces the very best 10 grievance groups by Tennessee customers. For the 2nd consecutive 12 months, the house improvements category rated due to the fact No. 1 issue category with an increase of than 400 customer complaints.

The Division of customer Affairs received an overall total of 3,599 complaints and recovered both ongoing solutions and funds for Tennessee by using customers and companies. Overall, the wide range of customer complaints reduced contrasted whenever 4,432 complaints had been evaluated by customer Affairs.

The Division of customer Affairs works alongside partnering agencies to foster a consumer-to-business that is positive in Tennessee. The Division’s staff actively works to quickly route complaints to make certain that appropriate action could be drawn in instances when misleading company methods, frauds or frauds are located become at play.

вЂў Home improvements: 412 complaints

This category includes house warranties, along with employing a contractor for services to correct or increase the quality of your house. The most frequent complaints linked to quality of work, incomplete work after getting re re payment, and structural harm due to used people or companies. A majority of these complaints are called into the Board for Licensing Contractors, Tennessee Housing developing Agency (THDA) plus the Tennessee Regulatory Authority (TRA).

вЂў Personal/Professional Services: 292 complaints

This category pertains to solutions provided by certified specialists involved in their state of Tennessee, including locks stylists, therapeutic therapeutic massage practitioners, nail professionals, as well as others. Typical complaints range from the quality of solution, costs for service maybe maybe maybe not gotten, and problems gift that is redeeming for solutions provided. Some agencies these complaints could possibly be introduced to add TDCI’s Division of Regulatory Boards and Board of pro Responsibility.

вЂў Utilities: 289 complaints

This category includes fuel solution, water solution, sewer, electricity, landline phone solution, cell phone solution, online sites, and cable. Issues with payment and upkeep had been the absolute most complaints that are common. Frequently, these complaints should be called to your TRA or even the utility that is investor-owned.

вЂў Timeshares/Vacation Clubs: 274 complaints

This category relates to customers property that is purchasing a timesharing contract in addition to purchase of those agreements. The absolute most typical complaints reported high-pressure product product sales techniques, misrepresentation associated with the agreement, and resale frauds. The Division will usually refer these complaints into the Tennessee property Commission as well as the Board of pro Responsibility.

вЂў Landlord/Tenant: 216 complaints

This category pertains to consumers leasing property that is rental their state of Tennessee. The most typical complaints associated with safety deposits therefore the conditions regarding the leasing home. These complaints ‘re normally introduced into the THDA, city and county building codes enforcement, and TDCI’s Fire Prevention/State Fire Marshal’s workplace.

вЂў engine Vehicle: 202 complaints

This category frequently includes customer dissatisfaction with all the sale regarding the utilized automobile they bought. Issues with utilized car sales and marketing had been probably the most common complaints. Customer Affairs frequently works closely using the Tennessee automobile Commission whenever managing these kind of complaints. In addition, these complaints might be called into the nationwide Highway Traffic protection management (NHTSA) plus the Tennessee Department of income.

вЂў Debtor/Creditor: 196 complaints

This category includes issues linked to business collection agencies organizations, pay day loans, credit fix businesses, and check-cashing services. Customer complaints frequently linked to phone that is harassing or payment dilemmas. These complaints tend to be introduced towards the Tennessee Department of banking institutions.

вЂў Health Services and items: 191 complaints

Customers’ most frequent complaints consist of being misquoted for solutions and inaccurate payment. The Division will refer appropriate complaints to the Tennessee Department of Health.

вЂў engine Vehicle fix: 184 complaints

This category relates to businesses providing services to fix automobiles. Many customers report car repair organizations that get back cars perhaps maybe maybe perhaps not completely fixed. The Division will relate to and work aided by the Tennessee car Commission, the NHTSA, together with Tennessee Department of income.

вЂў Insurance: 172 complaints

This category pertains to pet insurance, customer medical health insurance, and unlicensed insurance firms. Many customers reported about coverage and claims. These complaints are often known TDCI’s Insurance Division online payday loans Pennsylvania.